Customer support:
Engagement Collection

Return & Cancellation

At Jewels Of Jaipur, we stand behind everything we sell.

If you are not 100% satisfied with your Jewels Of Jaipur's purchase, within 30 days, please return your unused, unworn or Manufacturer defective item with your original receipt for a full refund (plus the shipping charge). Merchandise received without a receipt will be refunded in the form of a store merchandise credit at the current or billed selling price(which ever is lower)*.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If the returns is approved, then your refund will be processed, and a credit will automatically be applied to your store credit or original payment method, within a 7-10 working days.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
To return your product, you should mail your product to: Gie Gold Creations Pvt. Ltd. Ss-11 ,Bl Tower-1,Mahaveer Nagar, Tonk Road, Jaipur.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over Rs. 500, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Cancellation reserves the right to cancel any order without any explanation for doing so, as per the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in reasonable time.
Before shipping the order customer can also request for order cancellation, Please contact our Customer Delight team at +91 9351 90 90 90 to cancel your orders. The amount paid online will be refunded in original payment method within 7 working days.

*Terms and conditions apply.
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